SunCoast Sugar Gliders

We have the most wonderful customers - thanks to all of you. There is nothing that warms our hearts more than hearing these stories and we appreciate you taking the time to send them to us.

(and some almost customers too!)

I looked into getting a sugar glider and finally settled on SunCoast because they showed the pros and cons of this adorable pet. Lisa spent time on the phone and emailing with me and, although I eventually decided a sugar glider was not right for me personally, I can attest to the fact that Lisa was considerate and supportive in helping me come to that hard decision... Also, I have made a real lifelong friend, and we still e-mail all the time.... She is a truly kind person and animal lover and their critters are so darn cute, chock full of southern charm! Viva La SunCoast!

oxoxo
Lena

This is Page 1 of Customer Comments. Go to Page 2.
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Hello Lisa ~

I just wanted to thank you for the prompt delivery of the nectar I recently purchased. I have to tell you about my experience with another company. I purchased a bonding pouch and sleeping pouch as well as a hammock for my little girl I just adopted. I tried to order every thing that would make her comfortable. This company, XXXXXX.com, took my money and never shipped out my purchase nor have they responded to any of my email. Needless to say, my Zoë has gone without her very much needed cage material. I am going to purchase from your company the bonding pouch / sleeping pouch in Mod Flower pattern. I look forward to doing business with you again very soon and thank you for making my purchase perfect.

Nicole & Zoë
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Hey Lisa,

I just got my supplies yesterday. Everything arrived and was in great condition! And thank you for packing the papaya treats and "the finger thing". I'm sure they will be very appreciated! Anyways, just wanted to thank you for doing a great job and always being there for help. Look forward to ordering from you again.
- Sam
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I ordered a cage from you guys last week. Not only did it come so fast I wasn’t expecting it, it was SOOOO cheap. I had received my tax money and decided the boys needed a new cage. I'm going to be honest I was afraid it would be too small. But, yesterday evening when I got home and saw the box on my porch I was literally freaking. I immediately put it together and put the boys in there. THEY WERE SOOO EXCITED. They were barking and jumping from their ropes and running around and it was amazing. THANK YOU SO MUCH for making such a wonderful thing available for my little boys and I. Now, we just have to find somewhere to put them haha.

With Love all the way from Michigan,

Sheena
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Hey Lisa, it's Sarah Frary. I had adopted a sugar glider baby from you some months ago, in December. I just wanted to throw an e-mail at you to let you know how my little girl is doing.

First, I named her Moon, but she likes to be called Moon Goddess. She is doing SO well! It took some time to help ease her out of her defensive mode, but I was persistent and patient, and now she loves to be touched. Still a little wiggly and shy when it comes to exploring outside of her home, but she is such a sweet heart, and is even getting along with the older glider, Pogo, in whom I had wanted her to bond with. So far their interactions have just been through the cage, as in sniffing/licking each other's feet, but they are absolutely in love with each other. By the end of the the month, I think they will almost ready to be fully together. And I am SO excited about that, I can't even begin to describe the words! I have a lovely picture of her for you to see - Cuddling with an apple, one of her favorite things in the world. Thank you so much. :)

+ Sarah
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I received my Sturdy Cage today! My girls absolutely love it! It is so much bigger then the one that were previously living in. My loveable Chiana quickly discovered the wheel, and quickly did a face plant as she didn't understand what was going on, why it was moving. She quickly got the hang of it, even though her bossy sister Aeryn was attempting to play on the outside of the wheel. Once in it together they tried to run in different directions and guess what? Yeah it didn't work. They spent 20 minutes running around that cage investigating ever little inch of it before they got tired and discovered their new sleeping pouch. They fell asleep together and it was just too cute. I want to thank you again for the good price on the cage and everything that came with it. They so love it all. Thanks a ton.

~ Jamie
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Hi Lisa,

I just wanted to take the time to say "THANK YOU!!" I absolutely love the cage. It was interesting putting it together by myself (an extra pair of hands would have been nice). Thank you for the quick call-back so I knew that I was doing it right!

I dragged my husband all over town looking at one cage after another after another (and this was after spending hours of looking at pictures on the internet)...Nothing came close to how sturdy and pretty this cage is. My husband came home and was very pleasantly surprised to see how much better this cage is than any we saw in the stores or online. :) And it's huge!

Everything else was perfectly packaged, and the free gifts were very nice, thank you. I am so thrilled with everything! And I have to mention the very pleasant customer service (that's so rare!)...

When I need anything in the future, I will save myself the time and trouble of shopping around and come straight to you! I know better now. :) Have a wonderful weekend!!

Julie
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Hi, just received the cage, pouches, and Wodent Wheel that I ordered a couple of days ago. I am thrilled with it all (so are the suggies). Your products, prices, and services are GREAT!!! I'll be ordering more items very soon.

Thanks, Kim from KY
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Dear Lisa,

I really love your web site. I have been the proud owner of my suggie for 1 month now, and since the day I found your site I have found everything I needed to know. I just wanted to tell you that what you do is wonderful! Keep up the good work!!!!

Your friend and glider,
Aaron and Sidney
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Lisa,

Thank you for your support when I called about some bent edges on the cage I received. I really felt better knowing if I could not make it work, the parts would be replaced. I very carefully straightened the edges with channel locks on the various places that were bent and the cage went together very well! I have 10 very happy sugar gliders in one cage now! I have a very large wheel in there, ropes and toys and two sleeping houses. Anyway they seem very happy and the cage is so pretty that is is now the center piece of the room!

Thank you again,
Cheryl Jones
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Hi all you furry friend's,

Just wanted to say Thank-you so much for my new Wodent Wheel and the gift's that you sent. I'm sure my little Sammie will have lot's of fun with this. And to let you know I will be back to order other things, So until then THANK'S again and take care.

Dee & Sammie
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Hey there, Arnold!

Packey (the sugar glider that runs our nature center) LOVES his ring thing...he says "thanks so much" for sending it! The 3 sugar glider stuffed animals we ordered are having a good time (one went home with one of our teen naturalist volunteers, who fell in love with him, and the other two are hanging around our gift shop, dangerously close to being adopted).

I just wanted to say thanks for the order, and the extra goodies, and that you'll probably be hearing from Packey and me soon... "Glider-On, my friends!!"

~ Laura the Naturalist and Packey the 'Glider
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Hi, Its me , James from the great state of Connecticut. You sent me a pair of babies in mid Sept. I haven't spoken to you in a while but I just wanted to let you know how wonderfully they have bonded to me and I don't think I could have done it without your support. I don't even need the tent anymore during the day. They refuse to leave me alone. It's very rare that I ever hear a crab out of them, just some joyful squealing while they eat there yogurt treats.

The Nail-O-Matic is great also. I think trimming their nails by hand would cause them to distrust you. I'm sure its a big hassle to get those toes to stay still for a hand trimming. I just wanted to keep in touch and let you know everything is still going great.

Viva la Glider!
James
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Hey Arnold -

One of your valued customers (Pam Murray, Virginia Beach, VA) introduced me and my babies (4 gliders) to ZooKeeper's and wow are they happy. Those dern pellets you buy at the pet store look like rabbit food - I AINT FEEDN' NO RABBITS DERN'IT. . . anyway - just wanted you to know that word of mouth advertising is still alive! Who needs to advertise when you have a product as good as ZooKeeper's. You now have a (glider) life long customer. And you can best believe that this jaw will be flapping to my other glider parents about your web site and products offered.

Blessings to You and Yours Always,
Roberta "Bert" Volkmer
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I just wanted to let u know my sugar gliders love your "ZooKeepers Secret" food and the Yogurt Drops are definitely their favorite thing and thank u for the complimentary gift - they have a lot of fun playing with it so thx again.
~ Kristan
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Lisa, Thank you so much for the quick shipment! The directions were really easy to follow, and the extra zip ties will come in handy. Thanks for the ring thing and the mango treats too!! I was going to order a bottle of the Mango Treats and Yogurt Drops, but didn't know how they would fair in the heat. I'll be sending you an order for treats as soon as it cools down out here.

Thanks again Lisa and Arnold - April, Sakura and Yoru
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I got my glider yesterday and she totally loves the wheel! She is in it all the time...she even likes to nap in it! The nail file works great too.
Thanks for all of the gifts that you sent too. It was such a great
surprise! She really loves the food...I'm going to have to order some more of it next time. Thanks so much!!

- Katy
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I just wanted you to know, I was too afraid to order from anywhere but your store. I love your cages. They are very sturdy indeed...we are a military family and have moved three times with the cages and not one problem! So after doing a lot of homework, (my suggies are worth it) I am buying my 3rd cage from you. I just want to thank you for the time and effort you put into all of your products. I buy Scooters Choice to clean with...I wont settle for less, and people who come into my house always ask how I have all these gliders and no smell. I am by no means fanatical about cleaning, but with proper diet, and proper cleaning there should be little to no odor from your gliders. I use the Cage Shield on the things that can't get washed by the washing machine and the dishwasher, and clean cages once a week well...and empty bottom trays every few days. Thank you for your attention to detail. I don't think I could trust a cage from anywhere else!

Gina...Savannah & Cinnabon, Sydney and Diva (sisters) and CinnerElla (Ella) who will soon be with Prince Ashton Charming (Ash)... (see the use of the 3 cages)
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Hi again! I got my order today!! My little ones are sleeping, and since they've only arrived yesterday, they're still shy. Thank you so much for the gifts! I'm sure they'll enjoy it tonight after they wake up! Even though I didn't get to purchase my sugar gliders from you, your quality, and pure love for them makes me only want to get my products through you. Again, thank you so much and you will be hearing from me!

Alicia, Rocko, and Zoe
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Hi Lisa,

Just got your order and Oscar loves the worms I handed him one in his pouch and he loved it. It is going to take a little while for my skin not to crawl but that is o.k. just for my little baby. Thank you for the free gifts I would like to see what he does with you food. The toy we will use tonight in our safe room.

You have a customer for life!!

Marsha Hostetler - Missouri
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Hi Lisa!

This is Teresa Silveria, I purchased a baby from you last month. She flew into Denver, and was very late because of weather problems in Texas. She was pretty irate that night! But she got over it. I'm writing to tell you that she's doing just fine. We've named her Gabriella, but we call her Gabby for short. She's not really that gabby, but her future mate is named Guido and we like the Italian names. She lives in her own cage for now, but seems to have her eye on the boy next door! They can't actually touch, but they hang out near each others' side of the cage. When we first brought her home, Guido's scent got significantly stronger for about a week. I don't know if it was just because there was a new glider in the neighborhood or because there was a new female nearby, but that settled down, too.

She is a darling, and rarely crabs at us unless we take her by surprise, which we try very hard not to do. Her coloring is a little on the dusty brown side and she's very pretty. She has a funny habit of running in a circle at the top of her cage, but from top to bottom, not side to side. She likes to stretch her patagium, but we haven't let her out to fly yet. We don't want to risk losing her behind something when we're not sure we can get her back! That will come in time. We've all settled into a happy home life, and everyone is healthy. Just thought I'd pass all this along, since I'm placing an order today.

Teresa
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I've been coming to your website for years! I only recently got my gliders and am officially addicted. Your site has been an awesome tool full of information in preparing me for my girls. They absolutely loved the papaya and mango treats, and are in heaven with the huge Wodent Wheels (I'm in heaven with nice trim nails!)!

Thanks for everything, and I look forward to spoiling my girls!

Stephanie
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Just a quick note to let you know that Skittles has found a very loving home though the Glider Exchange. Thank you so much for everything! Anyone who is considering getting a sugar glider, or has one already, I always send them to your site. You guys really know what you're doing and really care about the well-being of sugar gliders - it's obvious throughout the your website. I hope you're still around in about 6 years...

Kristen

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