Privacy Policy

Privacy Policy

Want the quick version? We don’t rent or sell our customer or newsletter lists. Period. ‘Nuf said. Want gory details? Read on.

The purpose of this web site is to provide information on the health, housing, nutrition, socialization, and general care of sugar gliders and to sell sugar gliders and related products.

We collect the e-mail address of those who subscribe to the GliderVet Newsletter and the e-mail addresses of those requesting information on sugar gliders from us. These e-mail addresses, the physical addresses, and other personal information collected from customers who purchase products from SunCoast are never sold, rented, leased or otherwise supplied to any outside company.

Our webmaster, looks at general page view and referring URL (where do visitors come from?) activity using WebTrends log analysis to get a sense of traffic patterns and advertising effectiveness. We can’t connect where you come from, what you look at, and where you go on the site to your name or address; all we know is “a visitor” or “visitors as a group” are looking at certain pages and coming from certain places.

When you enter the shopping cart by placing an item in it, a cookie is created on your hard drive to keep track of what you put in the cart; if you don’t allow cookies, the cart may not work properly for you. Set the security settings of your browser to “allow cookies” if you are having trouble with items disappearing from your cart or the cart remembering who you are. Instructions for this are below; if you don’t know which version of the web browser you are using, in the top menu on the upper left, click Help then click About.

Allowing Cookies In Internet Explorer

Internet Explorer 6.0 and above
Start Internet Explorer. Under the Tools menu (upper left of your screen), click Internet Options. Click the Privacy tab and then, under Settings, move the slider to the bottom to allow all cookies, and then click OK. Internet Explorer 5.x On the Tools menu (upper left of your screen), click Internet Options. Click the Security tab. Click Internet. Under Security level for this zone, click Default Level. Click OK. Internet Explorer 4.x On the View menu (upper left of your screen), click Internet Options. Click the Advanced tab. Scroll to the Security section. Under Cookies, click to select the Always Accept Cookies check box, and then click OK.

If you would more information on these issues or you are using Internet Explorer 6, Microsoft has more information here.

Allowing Cookies In Netscape 6

On the menu bar at the top of your browser, click on the word “Edit,” and when the drop-down menu appears, click on “Preferences…” In the white area on the left side of the box, there is a line that says “Privacy & Security.” Click on the arrow to the left of those words, so the arrow points down. Then, click on the word “Cookies.” On the right side of this box, click the radio button that says “Enable all cookies.” You may also use the button that says “Enable cookies for the originating web site only.” That button will work, too. Now, click on the “OK” button at the bottom of the box.

Allowing Cookies In Netscape 3, 4, 5

On the menu bar at the top of your browser, click on the word “Edit,” and when the drop-down menu appears, click on “Preferences…” In the white area on the left side of the box, click on the word “Advanced”. On the right side of this box, click the radio button that says “Accept all cookies.” You may also use the button that says “Accept only cookies that get sent back to the originating server.” That button will work, too. Now, click on the “OK” button.

If you have any questions regarding privacy on this website, or having trouble using the shopping cart, please e-mail me your questions here.

Arnold